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Austria Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Austrian vacation packages
Based on 115 reviews
Review by Sue & Thomas
Sue & Thomas
Florida

They were very responsive to all of my questions or concerns in the trip planning stage, and the info on the guest page was outstanding, including the info about tipping. I have already recommended JayWay to friends, who are now planning a trip to Italy and already working with one of your reps.

Year : 2025
Visited : Austria, Hungary
Itinerary : Vienna, Budapest
Rating :
5 / 5
Review by Monica, Timothy & Mary
Monica, Timothy & Mary
California

JayWay Travel efficiently organized a customized trip for us, one that I would have been too intimidated to plan on my own. They also gave us great support throughout the trip.

Year : 2025
Visited : Switzerland, Austria
Itinerary : Lucerne, Innsbruck, Salzburg, Vienna
Rating :
5 / 5
Review by Dan & Roz
Dan & Roz
California

I think you should just keep doing things the same way - everything was great!

Year : 2025
Visited : Switzerland, Austria
Itinerary : Lucerne, Zermatt, Interlaken, Zurich, Innsbruck, Salzburg
Rating :
4.23 / 5
Review by Bridget & Jeffrey
Bridget & Jeffrey
California

Our experience with JayWay was excellent from beginning to end. We felt it was a good value for the money, and would recommend JayWay without hesitation.

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Jennifer & Brandon
Jennifer & Brandon
Pennsylvania

JayWay Travel gave us the customized and personalized experience we were looking for in planning our European trip. They made planning a breeze and gave us all the ""local tips"" we needed to familiarize ourselves with each destination in advance. It gave us peace of mind knowing we had JayWay with us throughout our trip and they were sure to checkin regularly to give us initerary reminders and ensure everything was going well.

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Joyce, Kenny, Ricky & Rick
Joyce, Kenny, Ricky & Rick
Maryland

We were very happy with JayWay and their services. Every aspect of our trip was arranged expertly.

Year : 2025
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Jo & Robert
Jo & Robert
California

JayWay Travel made our trip to Hungary, Austria, and the Czech Republic unforgettable. From start to finish, everything ran seamlessly—spotless cars, punctual drivers, and knowledgeable, friendly guides who brought each destination to life. The online “Guest Page” was a treasure trove of information. I’ll happily use JayWay again and highly recommend them to anyone wanting a hassle-free, perfectly planned trip.

Year : 2025
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Salzburg, Cesky Krumlov, Prague
Rating :
4.75 / 5
Review by Michele, Philip, Macie & Tyler
Michele, Philip, Macie & Tyler
California

So easy and perfect for anyone planning a trip to an area they are not familiar with. They stayed in our budget and I did not feel like there was anything I missed out on.

Year : 2025
Visited : Germany, Czech Republic, Austria
Itinerary : Berlin, Prague, Cesky Krumlov, Salzburg
Rating :
4.75 / 5
Review by Jana & Timothy
Jana & Timothy
California

The mountains were more than we could’ve hoped for. The support of the JayWay staff is so important for safe smooth travel.

Year : 2025
Visited : Italy, Austria, Germany
Itinerary : Venice, Alta Badia, Innsbruck, Garmisch-Partenkirchen, Munich
Rating :
4.67 / 5
Review by Gloria & Denis
Gloria & Denis
Florida

If you want attentive, thorough and efficient planning from start to finish, you cannot do better than Jayway!

Year : 2025
Visited : Hungary, Austria, Czech Republic, Germany
Itinerary : Budapest, Vienna, Prague, Berlin
Rating :
5 / 5
Review by John, Carolyn, Cody & Sofia
John, Carolyn, Cody & Sofia

I knew nothing about JayWay going into the experience. We talked all the time throughout the trip how AWESOME everything was going in Vienna and Salzburg. I never knew a vacation could be so easy, and we would have NEVER found all the things we found without JayWay

Year : 2024
Visited : Austria
Itinerary : Vienna, Salzburg
Rating :
5 / 5
Review by Teresa & Mary
Teresa & Mary
Ohio

I think to have such a personalized trip through JayWay afforded the most wonderful learning experience and within the physical and mental parameters one would wish for. My favorite experience was finding my Grandfather's, my Great-grandfather and my Great-great-grandfather's homes in a tiny village northeast of Prague.

Year : 2024
Visited : Czech Republic, Austria
Itinerary : Prague, Cesky Krumlov, Vienna
Rating :
5 / 5
Review by Marcy & James
Marcy & James
Pennsylvania

Personalized and detail oriented travel agency. Professional and great value for all the attention to detail.

Year : 2024
Visited : Czech Republic, Austria
Itinerary : Prague, Cesky Krumlov, Brno, Vienna
Rating :
5 / 5
Review by Debra & Patrick
Debra & Patrick
Texas

A company that truly will personalize a tour for you. They listen to what you say and offer suggestions on how to possibly improve your experience.

Year : 2024
Visited : Austria, Czech Republic
Itinerary : Vienna, Brno, Prague
Rating :
4.75 / 5
Review by Michele, Thomas & Erik
Michele, Thomas & Erik
California

Exactly what we were looking for. Every important detail was covered, private tours were very flexible and interactive like having a friend in the country. Well done

Year : 2024
Visited : Switzerland, Austria
Itinerary : Lucerne, Zurich, Innsbruck, Salzburg
Rating :
4.5 / 5
Review by Nancy & James
Nancy & James
New Jersey

Our JayWay Travel tour exceeded our expectations. We felt “well taken care of” in every city we visited. Everything was outstanding, as we not only enjoyed, but also learned a lot.

Year : 2024
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Melissa, David & Lyla
Melissa, David & Lyla
New York

Exceptional service, people and technology. Easy to work with.

Year : 2024
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Vincent
Vincent
Virginia

JayWay continues to be the best travel planning organization I've worked with. They take care of all the details so you can actually enjoy your vacation instead of worrying about it.

Year : 2024
Visited : Czech Republic, Austria, Slovenia
Itinerary : Prague, Vienna, Graz, Ljubljana
Rating :
5 / 5
Review by Robert & Adrienne
Robert & Adrienne
New Jersey

Jayway planning and customization is excellent. Their use of technology makes trip planning and communications easy. Having a trip coordinator , easy to get to gives clients a sense of personalization that I rarely experienced

Year : 2024
Visited : Hungary, Austria, Czech Republic
Itinerary : Budapest, Vienna, Salzburg, Prague
Rating :
4.75 / 5
Review by Jim & Kitty
Jim & Kitty
California

Very good at listening to what kind of experience we wanted to have, and giving us good choices to pick from. Very attentive to any inconveniences or problems that arose. All the people on your team in each country were excellent ambassadors for your company. Very professional and attentive.

Year : 2024
Visited : Croatia, Austria, Czech Republic
Itinerary : Split, Hvar, Dubrovnik, Vienna, Prague
Rating :
4.25 / 5
Review by Ian & Solange
Ian & Solange
Alberta

Our tour through the historic cities of Central Europe can rightly be described as a 'trip of a lifetime', and the JayWay team did an absolutely stellar job in managing our trip every step of the way.

Year : 2024
Visited : Poland, Czech Republic, Austria, Hungary
Itinerary : Krakow, Prague, Salzburg, Vienna, Budapest
Rating :
5 / 5
Review by Dakota
Dakota
New Hampshire

JayWay is amazing! Very considerate and they listen to what you want. If you want to travel abroad i definitely recommend JayWay.

Year : 2023
Visited : Czech Republic, Austria
Itinerary : Prague, Salzburg, Vienna
Rating :
5 / 5
Review by Albert, Dawn, Katherine & Anthony
Albert, Dawn, Katherine & Anthony
Tennessee

Would recommend to everyone. Fantastic experience.

Year : 2023
Visited : Italy, Austria
Itinerary : Venice, Florence, Innsbruck, Salzburg, Vienna
Rating :
5 / 5
Review by Leslie & Adam
Leslie & Adam
Florida

Incredible personalized trip planning; great attention to detail and coordination with some of the best hotels and tour guides across Europe.

Year : 2023
Visited : Germany, Austria
Itinerary : Munich, Garmisch-Partenkirchen, Innsbruck, Salzburg, Munich
Rating :
5 / 5
Review by Jennie & Thomas
Jennie & Thomas
Georgia

The Four Seasons Prague was a complete, WOW! Lovely in every way and our room was unbelievable with an incredible view of the river and Prague Castle. Thanks for your assistance in making this Christmas trip a special one for us.

Year : 2023
Visited : Austria, Czech Republic
Itinerary : Vienna, Prague
Rating :
4.8 / 5
Review by Jacquie & Guy
Jacquie & Guy
Indiana

JayWay is the best! They are a professional group that are ready available and willing to go the extra step to make trips a great memory. I would use them again and again.

Year : 2023
Visited : Germany, Austria, Italy
Itinerary : Munich, Innsbruck, Seefeld, Hiking Trip, Innsbruck, Venice, Rome, Naples
Rating :
5 / 5
Review by Dara, Thomas & Erika
Dara, Thomas & Erika
Florida

We highly recommend Jayway for providing personalized detailed trip planning with outstanding service, and timely communication. It was an incredible trip and and we plan to use them again.

Year : 2023
Visited : Austria, Czech Republic, Germany
Itinerary : Vienna, Prague, Berlin
Rating :
5 / 5
Review by Daniel, Erin, Keely, Darby & Finley
Daniel, Erin, Keely, Darby & Finley
North Carolina

Everything was seamless and so easy. Jayway saw to every detail and made our vacation amazing!

Year : 2023
Visited : Switzerland, Austria, Germany
Itinerary : Lucerne, Zurich, Innsbruck, Garmisch-Partenkirchen, Salzburg, Munich
Rating :
5 / 5
Review by Jerome & Kathleen
Jerome & Kathleen
New Jersey

Adam was readily accessible via email prior to our arrival and made some itinerary adjustments due to a marathon occurring in Prague. He provided a good overview upon our arrival in Prague and was easily accessible when we had any questions throughout our trip. If you are looking for a curated, high-quality travel experience but like flexibility in your itinerary to explore on your own, check with JayWay first!

Year : 2023
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Vienna, Budapest
Rating :
5 / 5
Review by Raymond & Margaret
Raymond & Margaret
Texas

They did everything to make this a most enjoyable experience. No hiccups, the staff was delightful and we would do it again in a minute. We will cherish this wonderful memory of Prague, Vienna, and Budapest.

Year : 2023
Visited : Czech Republic, Austria, Hungary
Itinerary : Prague, Brno, Vienna, Budapest
Rating :
4.8 / 5
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