Custom Trip Plan
Destinations

Trip Ideas
Itineraries
Themes

About Us

1 800 344 5785

Italy Vacation Reviews

4.9 / 5
Average of our Guests' Ratings of our Italian vacation packages
Based on 177 reviews
Review by Maryann & Richard
Maryann & Richard
New York

We already spoke to a few people who were unhappy with how tiring their trip was and how they were struggling to see the important places in the city. We recommended Jayway and shared your information with them. This is our first time using a travel tour agency, and although more expensive than doing it myself, it was well worth it and we would do it again.

Year : 2025
Visited : Italy
Itinerary : Palermo, Taormina, Siracusa
Rating :
5 / 5
Review by Victoria & Angela
Victoria & Angela
Massachusetts

You planned a perfect trip for us thank you everyone we dealt with were great the guides Georgina was so helpful it really was planned well

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Joseph & Bobbie
Joseph & Bobbie
Indiana

Almost concierge-like service from initial query to completion of the trip. Other than getting married on Kauai, our absolute best travel experience ever.

Year : 2025
Visited : Italy
Itinerary : Costa Smeralda, Inland Sardinia, Alghero
Rating :
5 / 5
Review by Patty & Brian
Patty & Brian
Georgia

Using JayWay travel takes the guesswork and stress out of the planning with no anxiety for transfers, excursions and experiences. They made our trip seamless. I can't imagine making this journey with out them.

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Ischia, Naples
Rating :
5 / 5
Review by Natalie
Natalie
Florida

This was my second time using the company and I know I’ll be back.

Year : 2025
Visited : Italy
Itinerary : Venice, Milan, Como
Rating :
5 / 5
Review by Allen, Margaret, Michael, Angela, Denise & Donald
Allen, Margaret, Michael, Angela, Denise & Donald
Connecticut

Exactly what we were looking for. Solid advice in the planning process. Amazing support throughout our trip

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Sorrento, Rome
Rating :
5 / 5
Review by Janice, Mark, Max & Natalie
Janice, Mark, Max & Natalie
Ohio

Traveling to a foreign country can be nerve-wracking but JayWay made sure we were well taken care of and (mostly) worry-free. They make excellent recommendations for hotels and activities.

Year : 2025
Visited : Italy
Itinerary : Florence, Rome, Sorrento, Naples
Rating :
5 / 5
Review by Kerri, Christopher & Austin
Kerri, Christopher & Austin
New Jersey

Seamless! Takes the stress out of planning! Jayway really listens to their client and finds great options to make the trip unforgettable!

Year : 2025
Visited : Italy
Itinerary : Rome, Naples, Ischia, Naples, Rome
Rating :
5 / 5
Review by Andrea & George
Andrea & George
Georgia

I struggled finding a travel company that goes the extra mile to assure customer service is accessible, especially when traveling overseas. I stumbled across JayWay Travel and decided to allow them to book all activities, flights, and dining. I would recommend JayWay to anyone who seeks a seamless travel experience and great customer services available 24/7.

Year : 2025
Visited : Italy
Itinerary : Rome, Sorrento, Capri, Rome
Rating :
5 / 5
Review by Lynn & Evan
Lynn & Evan
California

JayWay make a bespoke trip the best without exceeding your budget!

Year : 2025
Visited : Italy
Itinerary : Rome, Castellina in Chianti, Florence, Venice
Rating :
5 / 5
Review by Joanne, Warren, Frank & Linda
Joanne, Warren, Frank & Linda
Pennsylvania

JayWay Travel's knowledge of the areas, attention to detail, and selection of excellent providers made our trip such a wonderful experience.

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Castellina in Chianti, Monterosso Al Mare
Rating :
5 / 5
Review by Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine
Arnel, Shannon, Jason, Sandy, Gary, Cindy, Jonathan & Christine
Hawaii

JayWay travel was awesome from the planning stage to the local area support and ensured that all the details of the trip were taken care of. They have my highest possible recommendation for use when planning a trip to Italy, I only wish that they covered the entire globe.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Amy & Lauren
Amy & Lauren

JayWay Travel lets you create your perfect stress free dream vacation! They give you a structure and starting point, they give you great advice to fill in the things you want to add, telling you if you are trying to put too much on your plate. They take care of all the details to make sure it all comes together.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
5 / 5
Review by Lesley & David
Lesley & David
Pennsylvania

First time to Italy! Jayway made our trip effortless and so many options. Start to finish customer care from initial contact with Kaylee to local rep Chiara. Thank you all

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Rome
Rating :
5 / 5
Review by Joe, Sharon, Mark & Lorraine
Joe, Sharon, Mark & Lorraine
New York

Jayway structured our entire 2 week trip to Sicily. it was one of the most wonderful travel experiences we have ever had. All of our expectations were achieved.

Year : 2025
Visited : Italy
Itinerary : Milan, Palermo, Agrigento, Ragusa, Siracusa, Taormina, Milan
Rating :
5 / 5
Review by Elizabeth & Kingston
Elizabeth & Kingston
Connecticut

Working with JayWay was fantastic! After careful planning with their agents, our trip was totally stress-free. The drivers were prompt, incredibly friendly and very knowledgeable. The hotels were extremely well located, very comfortable and clean, and the breakfasts were excellent. The tours were small, well planned, and the guides were extremely knowledgable and knew their way around crowded entrances and galleries. Highly recommend JayWay!

Year : 2025
Visited : Italy
Itinerary : Rome, Sorrento, Rome
Rating :
5 / 5
Review by Marylee & Frank
Marylee & Frank
Massachusetts

Highly recommend JayWay for anyone who is looking to have their own adventure but needs help in planning and executing. The flexible and professional approach is what sold us from the beginning. This photo was in a restaurant in Ortigia recommended by our guide Marco. Great meal and so much fun with the staff. Wonderful experience. Great way to celebrate 50 years together!

Year : 2025
Visited : Italy
Itinerary : Catania, Siracusa, Ragusa, Agrigento, Palermo, Taormina, Catania, Rome
Rating :
4.96 / 5
Review by Alfred & Rebecca
Alfred & Rebecca
Texas

Well worth checking out, especially if you don't want to be in a big tour with most events pre-determined. Even for DYI minded folk, JayWay cuts through the myriad choices and has suggestions and tours based on experience.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.94 / 5
Review by Ed & Susan
Ed & Susan
Colorado

Our needs and expectations were exceeded in every area. We have been sharing with many friends and colleagues about your amazing level of service. We will recommend JayWay highly and Will use your services again if/when we travel to Europe again.

Year : 2025
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.9 / 5
Review by Barbara, Jason, Constance & Patricia
Barbara, Jason, Constance & Patricia
Pennsylvania

Great travel experts, with a well planned experience, and great communication.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.87 / 5
Review by Kevin, Lisa, Jacob & Angelyna
Kevin, Lisa, Jacob & Angelyna
California

Jayway listened to what I was asking for in our experience. The trip was seamless, we felt very blessed.

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Venice
Rating :
4.86 / 5
Review by Natalie & Charles
Natalie & Charles
California

JayWay made our honeymoon stress-free by handling all the details so we could just show up to our activities and have fun! Our local contact was responsive and initiated checking in with us a few times during the trip to make sure we didn’t need anything.

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Florence, Venice
Rating :
4.83 / 5
Review by Kimberly & Charles
Kimberly & Charles
Virginia

This is the only way to travel to another country. Highly recommend Jay Way. They were easy to work with throughout the planning of our trip and their execution during the trip was top-notch. Thank you!

Year : 2025
Visited : Italy
Itinerary : Venice, Vicenza, Florence, Rome
Rating :
4.79 / 5
Review by Steven & April
Steven & April
Pennsylvania

It was the most flawlessly executed vacation I have ever had.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Venice
Rating :
4.75 / 5
Review by Krista, Adam, Olivia & Samantha
Krista, Adam, Olivia & Samantha
Arizona

So helpful and very organized. Saved us so much time in researching and booking everything on our own.

Year : 2025
Visited : Italy
Itinerary : Milan, Como, Venice, Florence, Rome, Sorrento
Rating :
4.75 / 5
Review by Darla & John
Darla & John
Ohio

JayWay makes it happen! You can just simply enjoy your travels without worry.

Year : 2025
Visited : Italy
Itinerary : Florence, Siena, Castellina in Chianti, Florence, Bologna
Rating :
4.68 / 5
Review by Sarah, Dennis, Stella, Sydney & Cornelia
Sarah, Dennis, Stella, Sydney & Cornelia
California

The JayWay experience was amazing! From beginning to end-it was stress free!

Year : 2025
Visited : Italy
Itinerary : Venice, Rome, Sorrento
Rating :
4.5 / 5
Review by Michele, John & Aidan
Michele, John & Aidan
Ohio

JayWay Travel sets up a very comfortable, worry-free experience for their customers.

Year : 2025
Visited : Italy
Itinerary : Rome, Florence, Sorrento
Rating :
4.5 / 5
Review by Rhonda, Jay, Roxanne & James
Rhonda, Jay, Roxanne & James
North Carolina

Having a local representative was unique. This was a feature that set Jayway apart from other trips that we found very helpful and essential.

Year : 2025
Visited : Italy
Itinerary : Sorrento, Rome, Florence
Rating :
4.5 / 5
Review by Francesca & Christopher
Francesca & Christopher
Massachusetts

Wonderfully detailed and organized

Year : 2025
Visited : Italy
Itinerary : Venice, Florence, Castellina in Chianti
Rating :
4.48 / 5
Go To Top